The Business of Customer Experience

Customer experience is a fuzzy concept.  But understanding your customer's experience has an impact on your bottom line.

You could be generating more revenue by evaluating your customer's journey; from their first choice, through to their loyalty and return.

A customer service workshop for both business owners and employees!

Grey County Administration Building (Valley Room- Lower level) 


Date of Event
November 19, 2019, 6:00 pm - November 19, 2019, 8:00 pm
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